Securing a position that offers growth, learning, and valuable experience is essential for recent graduates.
Novella Africa Limited is currently seeking motivated individuals for the role of Graduate Trainee in Customer Service and Project Support.
This opportunity not only promises a dynamic work environment but also the chance to develop essential skills in customer relations and project management.
Opportunity Summary
As a Graduate Trainee at Novella Africa Limited, you will be immersed in a comprehensive training program designed to equip you with the necessary tools to thrive in customer service and project support roles.
Below are key aspects of this position:
- Job Title:Â Graduate Trainee, Customer Care and Project Support
- Location:Â Lagos
- Employment Type:Â Full-time
- Job ID: ZR_127_JOB
Key Responsibilities
The Graduate Trainee will undertake various tasks that contribute to both customer satisfaction and project efficiency. Responsibilities include:
- Undertaking receptionist and clerical duties to maintain a positive company image.
- Providing effective support for operational and project activities for both internal and external customers.
- Managing incoming phone calls and corporate communications.
- Building sustainable relationships with customers through open communication.
- Handling customer inquiries and complaints, ensuring timely resolution.
- Keeping accurate records of customer interactions and processing accounts.
- Supporting project management activities to optimize company resources.
- Creating engaging content for various platforms including blogging and social media.
Requirements
To be considered for this role, candidates should meet the following qualifications:
- A BSc or HND in Arts, Social Sciences, Finance, Administration, or a related field from a recognized institution.
- Proficiency in Microsoft Office Suite or related software.
- Strong written and verbal communication skills.
- Ability to learn quickly about the organization’s culture, values, products, and services.
- Experience in customer service or relevant roles is an advantage.
Why Join Novella Africa Limited?
Joining Novella Africa Limited as a Graduate Trainee provides numerous benefits:
- Professional Development:Â Gain hands-on experience in customer service and project management.
- Dynamic Work Environment:Â Work alongside experienced professionals in a supportive atmosphere.
- Career Growth Opportunities:Â Potential for advancement within the company based on performance.
Application Process
If you are ready to embark on an exciting career path with Novella Africa Limited, we encourage you to apply.
Click here to Apply or visit our official website for more details on the application process.
Conclusion
This Graduate Trainee position at Novella Africa Limited is an excellent opportunity for recent graduates looking to kickstart their careers in customer service and project support.
With comprehensive training, a supportive work environment, and opportunities for professional growth, this role promises to be both rewarding and enriching.
For more information about the company and its services.
Please visit Novella Africa.
